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2020 Ram ProMaster City Pros vs Cons

Why Buy a 2020 Ram ProMaster City?
Reviewed & fact checked by
James Murdoch

Are You Considering a 2020 Ram ProMaster City? Here Are Some Reasons For and Against

The 2020 Ram ProMaster City comes in two major configurations. It can be setup as a passenger van or as a cargo van. This makes it the perfect work or fleet vehicle for a variety of different business types. It offers tons of room for people or cargo. It also has a strong payload capacity and great fuel economy. There are many reasons to select the ProMaster City as well as some negatives to be aware of.

What's New for 2020?

The Ram ProMaster City first debuted in 2015. The current 2020 models are still a part of the first generation for this vehicle. The latest versions of the ProMaster City remain the same as last year's models.

Ten Reasons You May Like the 2020 Ram ProMaster City – The Pros

1. Higher Payload Capacity than Competitors

When it comes to a work van or delivery vehicle, few things are as important as the payload capacity. The 2020 Ram ProMaster City is no slouch in this category. In fact, they beat out most of their competitors for this class of vehicles. It can haul up to 1,886 pounds. There's also a ton of cargo space in back. This can be configured in a number of ways for your specific needs.

The ProMaster City offers 131.7 cubic feet of space. The rear cargo doors make it easy to load and unload the van. You can even have this vehicle outfitted with a number of different lift types. There are uplifts for wheelchairs, delivery cargo, plumbing needs, electrical needs and construction needs. In addition to the payload capacity, the ProMaster City can also tow up to 2,000 pounds.

2. Plenty of Passenger Space

If you need to transport passengers instead of tools or cargo, then the ProMaster City still has you covered. You can get a van configured with up to five seats. Every seating position is designed for maximum comfort and space for the occupants. The van is also designed for easy entry and exits.

3. Powerful and Efficient Engines

The 2020 Ram ProMaster City comes standard with a 2.4-liter four-cylinder engine. This engine is quite athletic and can crank out 178 horsepower and 174 pound-feet of torque. The van gets good acceleration and can haul around heavy loads with ease. It's also an efficient engine that won't cost you too much at the gas pump.

4. Good Handling and Ride Quality

The ProMaster City has very nice steering dynamics. It handles well with tight, accurate steering and plenty of road feedback. These are important qualities for a work vehicle that you may end up spending hours driving around in every day. The ride quality is fairly smooth as well. The suspension system does a great job of soaking up every bump in the road. Last of all, the transmission system works well, shifting smoothly and accurately.

5. Excellent Fuel Economy

Fuel economy is important for vehicles that are designed for work and fleet duties. The 2020 Ram ProMaster City has some of the best fuel-economy stats in its class. Drivers should see around 21 miles-per-gallon in the city and up to 28 miles-per-gallon on the highway.

6. Nice Standard Infotainment System

A good infotainment system can be a life saver when you're stuck in your work van all day. The ProMaster City has a system with a 5-inch touchscreen display. The audio system delivers crystal-clear music out of the high-quality speakers. There's plenty of volume here to drown out the road noise. Smart devices can easily be connected to the system. It also offers Bluetooth connectivity and music streaming. A navigation system is optional so that you or your company drivers never get lost while out on the job.

7. Safety and Driver-Assist Features

Safety is important for any vehicle. The 2020 Ram ProMaster City has plenty of technology to protect you and your passengers. A Parkview Backup Camera is standard on all trim levels. This helps drivers to easily see what's behind them, which might be otherwise difficult in a longer, taller vehicle. All models also feature seven advanced airbags in case of a collision. Rear sensors also back backing up and parking easier.

8. Custom Graphics and Versatility

Ram offers a ton of customization options for this van. We previously covered the numerous different lift types available. These help workers to easily load and unload heavy tools and cargo. The van can also be outfitted with a number of different seating or storage configurations. Roof racks for ladders and other types of cargo are available as well.

One nice feature of the Ram ProMaster City is the ability to have custom graphics added to your van. This can be done for a single vehicle or for a fleet of matching vans. This can be a custom color and all-over design to really catch the attention of your potential customers. It could also be a simple, crisp and classy logo so that your company name is easily recognized and always remembered. You can turn your van into a mobile billboard for some free advertisement.

9. Business Benefits

The 2020 Ram ProMaster City offers a number of unique perks and services to business owners. The Ram Telematics System allows owners to access real-time data on their vehicles. This includes info on the vehicle's whereabouts, their fuel efficiency and their overall productivity. This data can be analyzed to make your operation more efficient, saving the company a lot of money in the long run.

10. It's Made to Last

The Ram ProMaster City was designed with longevity in mind. It's a rugged and reliable vehicle that should last for many years and many miles. This is important for a work vehicle where long use means saved money. Previous models of the Ram ProMaster City have a great track record for reliability. The 2020 models should offer owners that same peace of mind.

Ram backs up the ProMaster City with great warranty coverage too. They stand by their products. Corrosion is covered for 3 years without any limit on how many miles are on the vehicle. Outer panels are covered for a full 5 years. The basic warranty covers the vehicle for the first 36,000 miles while the powetrain is covered for up to 60,000 miles. Ram also offers roadside assistance for the first 60,000 miles.

Reasons You May Not Like the 2020 Ram ProMaster City – The Cons

1. The Body Roll Around Corners

The 2020 Ram ProMaster City has decent handling and really good steering dynamics. There is only one downside when it comes to the driving experience here. There's quite a bit of body roll around corners. This is, however, a problem that's pretty common for vans in this class.

2. The Road Noise at High Speeds

The cabin can get quite loud inside of the ProMaster City. Drivers will have to deal with a lot of engine and road noise. Thankfully, this is mostly an issue at higher speeds. If you will be racking up a lot of highway miles, this may get annoying. If you're just making deliveries around the city, it won't be much of a problem.

3. The Lack of Android Auto and Apple CarPlay

The 2020 Ram ProMaster City has a nice infotainment system. There are two features, however, that are suspiciously missing. The infotainment system has no Android Auto or Apple CarPlay compatibility. There are other ways to connect your smartphones to the system, but some drivers will be disappointed that these options are absent. They have become increasingly popular and more common on new vehicles.

How It Stacks Up to the Competition:

The 2020 Ram ProMaster City fairs quite well against its competition in just about every category. Three of its top competitors are the Ford Transit Connect, the Mercedes-Benz Metris and the Nissan NV200. The Ford is slightly more expensive than the Ram. It's horsepower and torque ratings are lower than what the Ram has to offer. The only thing the Ford has going for it is slightly better fuel economy.

The Mercedes-Benz Metris offers a little more horsepower and torque than the ProMaster City. The extra power comes at a higher price though. Both vehicles offer nice interiors and a refined ride quality. The ProMaster City has much better fuel economy and a higher payload capacity.

The Nissan NV200 is a good choice for budget-minded buyers. Its base price is lower than the cost of a ProMaster City. That's where the benefits end, however. The ProMaster City beats it in just about every other category. The Ram has more horsepower, more cargo space and a higher payload capacity than the Nissan.


The 2020 Ram ProMaster City is a great solution for a number of business needs. If you have a single-taxi business, the Promaster City in passenger configuration will work out well. If you need a single van to make deliveries, this vehicle can get the job done. It's also a capable work van for tradesmen who need to carry around a lot of tools and supplies. The ProMaster City is also fantastic as a fleet vehicle due to its excellent fuel economy and reliability.

Used 2020 Ram ProMaster City:
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Why buy a 2019 Ram ProMaster City? w/ pros vs cons